After collecting the Chopard GT series watch in Ion Orchard yesterday evening, Lao gong and I went into IWC because I wanted to show him the watch under the Pilot series which will look great on him. Bad me wanted him to spend more and buy another watch.
We weren't greeted by any of the salesperson and nobody kept any eye contact with us the moment we stepped into IWC. It was as if both of us were transparent. We went around the shop for at least 5 minutes but nobody bothered to serve us nor open their mouth.
It was clearly seen that there were three staff and no customers in the shop. The staff were either standing in the boutique motionless or doing some calculation work and completely ignoring us although we were looking at a particular model for some time.
Unable to withstand the snobbish attitude, we stepped out without even considering to buy from that particular watch boutique.
Although both of us were wearing casual wear and I probably look like a student carrying a violin, they shouldn't gauge on others appearances. It's such a pity that they completely ignore us. Otherwise, Lao gong will seriously consider to buy IWC as his next watch.
So far, the best salesperson to buy watches is a friendly guy from Hour Glass in Ngee Ann City. He served us with sincerity and patience even though we were only looking at a Tag Heur. When other customers were looking at a more expensive watch, he would still fully concentrate on us.
On a positive note in Ion yesterday, there's a boutique executive in Miu Miu, who looks like a Malay, was helpful and friendly. She even bothered to take out all the colours to show it to me, explained the other use of the bag and the salability of the different colours without me asking anything.
We are looking forward to more sales people like her and the salesperson from Hour Glass.
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